Beautiful mobile-ready survey


More than 50 % of all ratings are submitted via mobile devices. Nicereply's survey looks great whether you use a desktop, tablet or smartphone.

Mobile-ready surveys

Get more with Nicereply

Nicereply counts only recieved ratings no matter how many emails were sent. Only the ratings you have, are the ratings you can work with.



Feature Nicereply
Customer
Thermometer
CSAT Yes Yes
Proper CES Yes No
Proper NPS Yes No
All features in all plans Yes No
Only pay for real results - responses Yes No
Customizable branding Yes No
Easy to use Yes No
Live rating feed Yes Yes
Reporting Yes Yes
API Yes Yes
Multiple rating scales Yes No
Pricing 49 $ for 200 received
ratings
49 $ for 200 received
ratings
for 200 received
ratings

Analytics Built for Customer Service Managers


Average rating and total number of ratings, including the trends, chart and histogram will keep you up-to-date in a matter of seconds.

Nicereply Dashboard

Compare to other customer service teams


Do you wonder what exactly good customer service is? Meet the top-10 leaders in customer happiness, compare yourself and set a new standard.

Customer Happiness Pages

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