Quick setup
It takes just a few minutes to set up a Nicereply survey
Ask your customers for feedback at the bottom of every email with in-signature surveys. Act quickly to turn a conversation around, when it starts to derail.
Identify the exact areas to improve. Start using in-signature surveys today.
There is nothing worse than reading countless manuals, or waiting weeks for a service to be implemented. We've designed Nicereply to be easy to set up & use, so you can start collecting feedback right away.
It takes just a few minutes to set up a Nicereply survey
You can get help setting up your account on a free Zoom call if you need it
If you have any questions or problems, you can contact your dedicated account manager at Nicereply
Do you need assistance fast, or just want to learn more about Nicereply? There are many helpful articles and guides in our help center
Change the wording of your survey
question to fit your
customers
Choose from CSAT, CES & NPS surveys
Choose from multiple CSAT rating
scales: stars, thumbs, or
smiley faces
Choose a predefined color theme that
fits your brand or create your own
Change the language of the
survey
Add your company branding
Code-free customization
Customize the survey
thank you page
In-signature surveys from Nicereply can be integrated with virtually any helpdesk, CRM, or email service. They can be embedded directly into your signatures, macros, automation, any existing email templates, and workflows. To install the survey, simply copy the HTML code and paste it into your system.
Nicereply in-signature surveys also work with Gmail and Outlook signatures
It doesn’t matter what device your customers use. Our responsive surveys are designed to look great on any device.
See all your ratings and comments in your rating feed.
Get a quick overview of your performance per team, agent, survey and time period.
Identify trends with easy to read charts.
Recognize your best support teams and agents with leaderboards.
With our issues feature, you can ensure you never miss negative feedback and that every unhappy customer is turned into a happy one.