We strive to help teams become
champions of customer experience

About Nicereply

Nicereply was born in the summer of 2010 as a spin-off of WebSupport, a European hosting company.

Our mission is to help companies provide outstanding customer service.

We believe that great customer service directly impacts business performance improvement. Since our inception, we have helped hundreds of companies of all sizes, whether they are startups, e-commerce, or international corporations.

Nicereply at a glance

12
years in business
1600
companies improved their customer experience with Nicereply
250k
active users measuring their performance with Nicereply
15M
customer insights collected via Nicereply surveys

Read our reviews

Meet the team

Viktor Magic
Viktor Magic
Chief Executive Officer
Igor Minarik
Igor Minarik
Sales & Customer Success
Lenka Brozmanova
Lenka Brozmanova
Chief Marketing Officer
Katarina Javorcikova
Katarina Javorcikova
Sales & Business Development
Patrik Strba
Patrik Strba
Chief Technology Officer
Simona Benetinova
Simona Benetinova
Content Marketing Specialist
Peter Burian
Peter Burian
Software Developer
Filip Nestak
Filip Nestak
Software Developer
Viliam Abosi
Viliam Abosi
Product Manager
Peter Petrik
Peter Petrik
Product Manager
Monika Bazovska
Monika Bazovska
Graphic Designer

Advisors

Michal Truban
Michal Truban
Michal Truban
Matej Capkovic

Contact information

Do you have any questions?

contact@nicereply.com

Don't hesitate, we're here to help.

Headquarters

Nice Reply s.r.o.
Štefanovičova 2971/8
Bratislava 811 04
Slovakia

Tax info

Company ID: 46 682 007
Vat ID: SK2023531653
Tax ID: 2023531653