Free ebook

The Ultimate Guide to Net Promoter Score

All you need to know about NPS

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By reading this
ebook, you will learn

  • What is NPS & why you should measure it
  • How is NPS calculated
  • How to read the results of your score
  • How to follow up after the NPS survey
  • Combining NPS with other metrics
  • NPS in practice

More about this ebook

Bad or good NPS gives incredibly actionable feedback that helps improve your customer’s loyalty over time. Learn how to understand your NPS and get most of it.

This free ebook introduces you to the fundamentals of NPS - what is the net promoter score, how it’s calculated, why you need to implement NPS into your business & how to benefit from measuring NPS.

The Ultimate Guide to Net Promoter Score helps you understand how to turn your visitors into loyal customers.

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