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Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what’s behind their team’s success. In this episode, we talk to Camille Acey, Global Head of Customer Experience at Humio - modern log management tool recently acquired by CrowdStrike. Humio is about getting you back to feeling the hum of your systems by exploring, iterating, and understanding all logs.
Together with Camille, we discuss adjusting your support offerings to accommodate your industry, what your customers ask of you, and what your team can deliver.