Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what’s behind their team’s success. In this episode, we talk to Stacy Justino, Director of Customer Happiness at Wistia - a video marketing software. They make marketing software, video series, and educational content based on the belief that anyone can use video to grow their business and their brand.

Listen as Stacy, Director of Customer Happiness at Wistia outlines the best approach to switching to a new ticket management tool.

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