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Customer Experience Leaders Chat is where we talk to support professionals from all over the world and discuss what’s behind their team’s success. In this episode, we talk to Derek Homann, Co-founder of Median - Cobrowsing software that allows sales and support teams to get on the same page as your customers with one click. With Median, you can watch any of your website visitors interact with your website in real-time.
Listen as Derek from Median outlines how using Cobrowsing tools might be the right choice to improve your support offering.