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How to Get Your First Job in Customer Support

Guide for Customer Support Newbies

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In this document
you will find

  • Essential skills for the support role
  • Technical terms you should know
  • What to expect from a customer support job interview
  • The components and pitfalls of a great customer service resume
  • Places to look for your new job
  • Resources to master your skills

More about this document

There’s no “one size fits all” approach when it comes to getting a job in support. But we believe that making an effort to look for areas of improvement and being initiative to resolve issues can make you a great support representative.

To help you get a job you are dreaming of, we've put together a guide with the essential tips you will need.

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